Shipping & Delivery Policy

Preface Wine

Effective Date: July 27, 2026

Part 1: Shipping & Delivery Policy

Preface Wine offers local delivery of wine and related products. Because we are a licensed alcohol retailer, our delivery service is limited to specific areas and subject to the requirements below.

Delivery Area

We currently deliver only within Palm Beach County and the surrounding South Florida counties. Our delivery area includes:

  • Palm Beach County
  • Broward County
  • Miami-Dade County
  • Martin County

We do not ship outside of these counties and do not offer interstate or out-of-state shipping at this time. If you place an order with a delivery address outside our service area, we will contact you to arrange in-store pickup or to cancel and refund the order.

Age Verification (21+)

All deliveries of alcohol require a valid, government-issued photo ID showing the recipient is 21 years of age or older. By law:

  • An adult 21 or older must be present to accept the delivery and sign for it.
  • Our driver will verify the recipient's ID at the time of delivery.
  • We cannot deliver to anyone who appears to be intoxicated or who is unable or unwilling to provide valid ID.
  • If no eligible adult is available to accept the order, the delivery will not be completed and re-delivery or restocking fees may apply.

Delivery Times and Fees

  • Delivery windows, scheduling, and any applicable delivery fees or order minimums will be shown at checkout.
  • We make every effort to deliver within the estimated window, but delivery times are not guaranteed and may be affected by weather, traffic, or other factors.
  • Deliveries are made during our standard delivery hours and in compliance with all applicable state and local laws governing the sale and delivery of alcohol.

In-Store Pickup

In-store pickup is available at our Delray Beach location. A valid photo ID showing you are 21 or older is required at pickup. Orders not picked up within the timeframe noted at checkout may be cancelled and refunded, less any applicable restocking fee.

Risk of Loss and Inspection

We encourage you to inspect your order at the time of delivery. If a product arrives damaged, please refer to Part 2: Returns & Refund Policy and contact us promptly so we can make it right.

Compliance

All sales and deliveries are subject to Florida law and the terms of our alcohol license. We reserve the right to refuse or cancel any order that would violate applicable law or our licensing requirements.

Contact Us

Preface Wine

279 NE 2nd Avenue, Delray Beach, FL 33444

Email: support@preface.wine

Website: www.preface.wine